• Insurance Company Reduces Cybersecurity Risks With Global Active Directory Assessment

The assessment examined more than a dozen domains, hundreds of domain controllers and thousands of accounts.

Key objectives of the assessment included:

• Examining AD management tools. Many AD tools in use were no longer proving effective. They couldn’t keep up with the AD technology, and staff was overwhelmed with tool up keep.
• Addressing staffing resources. Because the organization had a lack of dedicated resources, which is not uncommon in the industry, they wanted to use this assessment as an opportunity to implement processes that would streamline workflows and justify additional cybersecurity staffing.
• Analyzing current processes and standards for overall risk. . NEXDoIT evaluated current practices against industry standards outlined by NIST Framework for Improving Critical Infrastructure Cybersecurity, ITIL v3, Microsoft, Cloud Security Alliance and others as needed.

To meet these objectives, we used an automated, script-driven data collection process developed by our end-user computing team that produced valuable pages of documented details. Then, to supplement and put this data into context,, interviewed members of the organization’s access management engineering team.

We conducted the lengthy assessment in less than 60 days and presented the organization with an assessment that uncovered many risks and vulnerabilities that required immediate remediation.

Our final report identified strengths and weaknesses related to key objectives, reviewed areas of noncompliance and provided prescriptive recommendations with a roadmap for improvement over the next three months, three quarters and three years.

Our key recommendations included:

• Upgrade current processes and standards to mitigate risk.
• Evaluate new tools.
• Increase staffing resources.

Based on our assessment, the organization is engaging us as a trusted advisor for consulting services support to get their AD processes back on track..

• Insurance Company Increases Collaboration and Cuts Costs by defying distance

To ensure this platform would be a smart investment for the  Company, NEXDoIT  worked with the OEM vendor and provide a financial analysis of the cost savings they would realize by launching this new solution.

This analysis included a cost comparison based on minutes used per month and licensing fees per user.”

Once it was time to switch platforms, NEXDoIT Consultant and adoption services specialist began working with the Insurance  Company to deploy the new technology and create successful adoption.

Our engineers transitioned 3500 users from the  legacy Microsoft Lync application to Cisco Jabber and did all the Telepresence installs at their regional headquarters. Then our adoption services specialists held on-site Jabber and WebEx trainings with users to demonstrate the capabilities of the platforms.

New with the new solution  the organization expects to see a 25 percent decrease in travel costs and a 10 percent reduction in training.

• Custom Mobile App Development Helps Law company for paper free environment and Improve Worker Productivity.

A law company was facing a combination of challenges in meeting compliance requirements with antiquated, paper-based processes and inspection systems. Not only were inspection and validation processes time consuming and prone to human error, the cost of printing and housing physical binders of records was skyrocketing. They found themselves spending nearly a half a million dollars a year in paper and printing

The company contacted NEXDoIT consultant to identify ways to leverage technology to improve the productivity of their workers and reduce costs. Many opportunities presented themselves that could extend backend legacy systems to more mobilized field operations teams.

To establish the foundation for workforce mobility NEXDoIT  develop a comprehensive mobile centric framework from which they could collaborate and make decisions and replace the organization’s 3,000-page procedure binders

This first app is part of a broader, strategic business transformation effort for the team, which includes agile team development, native and hybrid mobile application development, and broader ideation sessions and application prototypes.

After all inspection procedures are transitioned to the mobile app, the anticipated dollar savings is 30 – 40% reduction.

Not only is the organization seeing an increase in employee productivity and operational efficiencies, but they also have a standardized architecture in place that will allow the company to easily grow their collaboration solution as they continue to expand globally.